Parts & Service

Fitzpatrick provides unparalleled technical support, customer service and parts availability — including a full selection of roller compactor and hammer mill parts.

When you purchase particle size reduction and/or compactor equipment from Fitzpatrick, your relationship with Fitzpatrick doesn’t end with delivery of the new machinery. An investment in our quality milling, homogenization, compacting and particle size reduction equipment is also an investment in unparalleled technical support and customer service. That includes ready access to a full line of genuine Fitzpatrick replacement parts, and full access to our expert maintenance and repair services.

There’s more to being the industry leader in comminution than simply designing and selling the best milling equipment in the world. Our service begins with our application engineers, who stand ready to assist you with product testing and laboratory analysis. With our engineers’ assistance you can rest assured you’ll select the correct equipment for your specific application(s) and avoid any unanticipated snags in the scale-up process.

Our unsurpassed Technical Support Group provides:

  • Processing equipment optimization
  • Validation assistance and support
  • Operational training
    • Optimize runtime efficiency with properly trained personnel
  • Maintenance training
    • Minimize scheduled maintenance downtime with highly trained maintenance personnel

Our knowledgeable and experienced Customer Service and Manufacturing Teams provide genuine Fitzpatrick replacement parts, maintenance and repair. We know that stellar aftermarket service and support are crucial components of our hard-earned reputation for excellence. That’s why we provide:

  • Remote, telephone and on-site support
    • We're available to help you solve problems quickly and efficiently
    • Minimize downtime and slash production costs related to any equipment issues
    • Our factory-trained Field Service Engineers stand ready to assist you on site, as needed
  • We stock OEM genuine parts
    • Direct-from-the-factory original equipment manufacturers (OEM) parts have been tested and inspected to meet the highest standards for quality and dependability
    • With our stocking program, your parts can be stored virtually anywhere in the world, ready for immediate delivery
  • We provide both in-house or on-site repairs for your convenience
  • We offer maintenance contracts
    • Site support for your scheduled maintenance program
    • Ongoing technician and operator training
    • Maintain maintenance records
    • We provide detailed Site Visit Reports
    • Priority assistance
  • We offer consulting and laboratory testing
  • We can provide rental or pilot units
  • We also provide upgrades and retrofits

Our extensive in-house roller compactor and hammer mill parts department ships high-quality components at a moment’s notice, reducing downtime and ensuring minimal impact on production — and that’s better for your bottom line.

Examples of the many parts we stock include: Chilsonator Pharma High-Containment Compactor parts, Fitzmill Industrial Impact Mill parts, parts for Pharmaceutical Hammer Mills and Industrial Compactor parts. 

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Aftermarket Service & Support

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